Returns & Exchanges

At Complete Care Medical Supply, we want you to be fully satisfied with your fashion and apparel purchases; therefore, we offer a 30-day window for returns on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all labels are intact and the RMA form is included inside.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.